Terms & Conditions

1. Introduction

Welcome to Thrive Media LLC (“Company”, “we”, “our”, “us”). These Terms of Service (“Terms”) govern your access to and use of our AI-powered marketing, automation, and digital media services (“Services”). By subscribing to or using our Services, you agree to be bound by these Terms.

2. Services

We provide AI-driven marketing, automation, and media solutions designed to help businesses increase sales, improve brand authority, and streamline lead generation through managed services and AI tools.
Details of the Services, including deliverables, support, and maintenance, are defined in the applicable order forms, proposals, or service agreements.

3. Eligibility

You represent and warrant that you are a legally recognized business or authorized representative of one, and that you will use the Services solely for lawful commercial purposes.

4. Subscription and Payment

a. Access to the Services is provided on a subscription or retainer basis, as specified in your signed agreement or order form.
b. Fees are payable upfront for the agreed service period (typically 30 days).
c. Refund Policy:

75% refund of unused funds if requested within 30 days of the paid service period start date.
50% refund if requested within 30–60 days.
25% refund available thereafter.

d. Late or incomplete payments may result in service suspension or termination.
e. Customers are responsible for applicable taxes or fees, unless otherwise stated in writing.

5. License and Use

a. Subject to compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Services and AI tools for your internal business purposes.
b. You agree not to:

Reverse engineer, modify, or disassemble any proprietary system.
Use the Services to violate laws or third-party rights.
Share your access credentials or resell our systems without consent.

6. Ownership of Deliverables

Upon full payment, the Client owns all rights, title, and interest in the content, automations, marketing assets, websites, and other deliverables produced for them.
Thrive Media retains no ownership of deliverables unless otherwise agreed in writing. However, Thrive may retain the right to display non-confidential project results for marketing or portfolio purposes.

7. Customer Data

a. You retain ownership of all data, leads, and content you provide (“Customer Data”).
b. We process data in compliance with our Privacy Policy and applicable laws.
c. We apply industry-standard security measures to protect all Customer Data from unauthorized access, misuse, or disclosure.

8. Support and Maintenance

We provide ongoing support and performance optimization according to your plan. This includes troubleshooting, campaign adjustments, reporting, and maintenance of active AI agents and marketing systems.

9. Warranties and Disclaimers

a. We aim to deliver high-performing and reliable services, but we do not warrant that results will always meet expectations or that operations will be error-free.
b. Services are provided “as is”, without additional warranties, express or implied, except those clearly stated in your agreement.

10. Limitation of Liability

To the fullest extent permitted by law, neither party shall be liable for indirect, incidental, consequential, or special damages, including loss of profits, even if advised of such possibilities.

11. Confidentiality

Both parties agree to maintain confidentiality regarding all proprietary information exchanged during the engagement. Neither party may disclose such information without written consent, except as required by law.

12. Term and Termination

a. These Terms remain in effect until terminated by either party as outlined in the agreement.
b. Upon termination, all access to the Services ends, and outstanding payments remain due.
c. Thrive Media reserves the right to suspend or terminate access for violations of these Terms or failure to make timely payments.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to conflict of law principles.

14. Changes to Terms

We may periodically update these Terms to reflect changes in our operations, legal requirements, or service offerings. Updates will be communicated via email or posted on our website, and continued use of Services constitutes acceptance of revised Terms.

15. Contact Information

For inquiries, billing issues, or notices related to these Terms, contact us at:

Thrive Media LLC
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
📧 support@thrivemedia.marketing 🌐 www.thrivemedia.marketing